World Cruise with Silversea 15 Jan 2024

If you have often thought about doing a World Cruise but never got round to it, maybe now is your time. This is always very high on the ultimate bucket list, something unique you will do only once.

From what we are reading and seeing they sell out very quickly, Regent Seven Seas put their World Cruise for 2024 on sale last month and it sold out in 3 hours !

So, why would you go on a World Cruise ?, who wants to go on a cruise for 133 days, visiting 65 ports in 14 countries ?, well, me for one and I think somewhere deep inside you too . If you wanted to visit all of these areas and countries, think of how long it would take you and cost you to do it by air and overland. The cost of a World Cruise is not cheap (prices start from €59,000 per person for the full cruise), but weigh that up against the air cost, hotel cost, transfer cost, food cost, excursion cost etc if you do it overland.

Silversea Cruises, the ultra luxury cruise company have announced the launch of their 2024 World Cruise on board their beautiful ship, Silver Shadow. Silversea operate only small, luxury ships, Silver Shadow takes only 388 guests in unmatched luxury.

The cruise departs San Francisco on 15 Jan 2024 and returns to San Francisco (if you take the full cruise) on 26 May 2024. What are the highlights ?, as well as your luxury suite, fine dining etc, some of the ports are quite interesting too ; from Hawaii to Christmas Island, to Samoa, to Fiji, to New Zealand to Australia, to Komodo Island, to Bali, to Singapore, to Malaysia, to Vietnam, to China, to Japan, to Russia, to the US and back to San Francisco.

This is just a quick synopsis, you can find full details here

 

Why are we promoting Silversea and what sets them apart from all the other small ultra luxury cruise lines ?

Included in your fare are the following :

Door to door personalised journey to San Francisco in Business Class

Private transfer from home to airport to pier to airport

Meet and greet at airport of departure

Bon voyage reception, dinner and overnight accommodation pre-embarkation

Onboard spending credit of $1000 per person

One shore excursion in every port

Exclusive World Cruise Events

Special Commemorative Gifts

Silver shore baggage valet between home and ship in San Francisco

Laundry service

Unlimited Wi-Fi

Is that enough ?, oh wait, we forgot one more thing – your butler. Every suite on Silversea includes your own butler, available around the clock for your every whim (well, within reason !)

 

Well, have we whetted your appetite ?, do you think its something you might do in your lifetime ?

If you think the full cruise is too long, why not do a part of it ?, Silversea have divided the World Cruise into seven bite sized chunks of approx 20 days each, depending on your choice. All of the same great features still apply if you dont fancy being away from home as long.

If you are interested in this cruise or any other cruise, if you dont know where to start or cant make up your mind, get in touch and let us help. We know and love cruising.

My name is Fergus Roche and I am the owner of Form Travel. Cruising is a passion for me and I find that its not something you can just  reserve online. You need to sit down with an expert to make sure the cruise suits you and you suit the cruise. Get in touch via the contact form on our website www.formtravel.ie and we can arrange to meet you in a safe manner.

 

Travel advice as we slowly make our way out of Covid

 

Here are some sage words from Michael Collins with a few additions of my own, from yesterdays Sunday Independent. Michael is a Travel Media Specialist and has been travelling extensively (essential travel only) throughout the Pandemic.

He doesn’t have this as his number 1, but from a travel agents perspective it should be !

  1. Book with a bonded and licensed travel agent, preferably an Irish travel agency. There are many UK-based travel agencies selling in the Irish market, but since the UK is no longer part of the EU, the DCC (Digital Covid Cert) does not apply to UK citizens or residents.

This means that a UK agency is less likely to understand how the DCC works than an Irish agency.

Licensed travel agents are your safety net when things go wrong, so make sure you use an Irish one to be extra safe.

 

  1. Get your DCC (Digital Covid Cert). You will need it to travel in Europe. Don’t rely on your HSE vaccination card or a letter from your GP.

You are entitled to a DCC if you have been vaccinated, have a negative PCR test, or have recovered from Covid. Demand it from the Department of Health.

Contact your local TD (but see 5 below) if you can’t get through to the Department of Health DCC Helpline. Tel 1800 807008.

 

  1. Since July 19, if travelling into Ireland from another EU state, and you have your DCC (Digital Covid Certificate), you do not need to quarantine, or get tested, when arriving back into Ireland. The DCC covers people who have been fully vaccinated, have recovered from Covid and have a medical cert to prove this, and people who have had a negative PCR test less than 72 hours before flying.

Each country remains responsible for deciding its own entry requirements; they are not standardised at EU level.

This means that what is required to enter a country depends on the measures and entry rules in place at your destination.

As well as a negative Covid test or DCC, most European countries require travellers to complete a Health Form; known in Ireland as the Passenger Locator Form. These are primarily for contact tracing purposes.

 

4.Travel insurance has never been more important. Ask if your cover includes Covid health and Covid travel interruption. Most travel specialist insurers now offer these as options. Speak to      your travel agent for the most up to date and unbiased advice.

 

5. Avoid listening to politicians, they are not travel experts and are only interested in getting re-elected. Do your own research.

Anyone who read the Malta travel website, or researched Ireland-Malta travel on reopen.eu, would have known only fully vaccinated people would be allowed to travel there. Yet, some in       higher office advised the HSE vaccination card was enough.

 

  1. Use the reopen.eu website or app. It’s excellent, clear and easy to understand. Search your departure point and destination for all the relevant rules and protocols.

 

  1. The DFA (Department of Foreign Affairs) website is very often out of date. Be wary if using it to research travel, it is no longer reliable.

The DFA ‘TravelWise’ app, which was created to “help inform your decisions about travelling abroad”, is still suspended. You unfortunately cannot rely on the DFA website or app.

 

  1. Travel outside of Europe is still officially off-limits. At present, Irish and EU passport holders are still banned from travel to the US.

 

  1. Just because you received your DCC, it does not mean it is valid. If you received it seven days after your second jab, it would not have been valid for travel to France, where 14 days are required before a person is considered fully vaccinated. In Ireland, it is seven days according to hse.ie.

Again, do your research, call your travel agent or use reopen.eu. Do not depend on the HSE website for international travel advice.

 

  1. Children under the age of 12 do not need a DCC or negative PCR test when travelling within the EU. Children between the ages of 12 and 17 will be required to have a negative PCR test taken within 72 hours prior to arrival to travel into Ireland, unless they have valid proof of vaccination or recovery.

Children of any age, travelling with accompanying vaccinated or recovered adults will not be required to self-quarantine upon arrival. But where one accompanying adult needs to self-                        quarantine, then all children must also self-quarantine.

 

And we all thought quantum physics was confusing !, unfortunately there are no qualifications you can get to be a worldwide expert on travel during Pandemic times. But, as we have            advised, do your research, check and book with a licensed and bonded travel agent. If you book with a travel agent, they will let you know if there are any changes in regulations between the              time you book and the time you travel.

Form travel are a licensed and bonded travel agency specialising in corporate, group, incentive and luxury travel.

Silversea cruise from Dublin 27 Aug 2022

Reserve now – but don’t travel until 2022

Reserve now – but don’t travel until 2022

With all the confusion going on at the moment and the uncertainty of when countries will be reopening for business, we need to take a look at how this will affect our ability to travel once again. Lets face it, everybody is absolutely chomping at the bit to get out of this lockdown, get out of this country and go somewhere a little warmer/colder/quieter/wetter or more adventurous than here. No matter what your definition of a holiday is, you just want out of here.

The airlines are encouraging everybody to book now and you can understand why. It’s getting close to a year and a half since they have had any revenue and many of them are basically on their knees. They are still leaking cash at a frightening rate and an airline is a very expensive item to run. So, you decide to make the decision and reserve your flights, car and hotel, sure everything will be grand in October.

What happens when it turns out that things are not grand in October ?, your flights get cancelled and the airline offers you a voucher, not a refund. You have to scramble and rebook everything, maybe November will be safer (maybe not !), You then have to move your hotel/apartment/house reservation, you have to change your car hire details, you might have booked a cruise to tie in with the flights, the cruise is still going but the flights are not.

IT’S JUST ONE BIG BLOODY MESS !

It’s just one big mess, your perspiring, your blood pressure is going through the roof, the hotel wont give you a refund, so you have lost that money and your mental health is going down the swanee. Is it really worth it ?, trying to anticipate when it might be safe to travel again and trying to get the march on everybody else.

Even if things work out and your flight gets you to your destination, your car is ready on arrival and your hotel turns out to be better than expected, there are other problems to be considered. Lets start with the airport and the flight; you have been living in a Covid bubble for nearly a year and a half, so you are unprepared for the number of people at the airport. You have to wear a mask from the moment you enter the airport until you come out of the airport at the other end. People are not wearing their masks correctly, some have the dreaded “nose commando” on view, some are covering their chins instead of their faces for some reason. Check in and bag drop are supposed to be touchless, but you have to touch a lot of the screen to get your bag on it’s way to the aircraft. There is no social distancing on the flight, there are people’s hands touching things all over the place, fingerprints everywhere and Mr Nose Commando is sitting beside you. Due to restrictions, there is no food or drink service on the flight, so you arrive hungry and thirsty.

On arrival it’s 85 degrees, your face is so hot that you think the mask is permanently stuck to it. Out of the airport, mask off, go to your transfer, mask back on, arrive at the hotel with a mask on, but it’s slowly disintegrating and your mask “tan” is starting to develop. You finally get to your room, where at last you can take that damn mask off. You look around your room and your first thought is “Have they cleaned this properly ?”

I could go on about what could possibly happen in restaurants and bars (if they’re open), what if there is an outbreak and your area is put under curfew, but I realise I am making my own industry and livelihood sound very unappetising indeed.

The point I am attempting to make is this; at present (and this is purely my opinion), it is not advisable to travel anywhere out of this country, even if we were allowed. There are too many variables against it. All the industry material indicates that travel will get started from October of this year, but I still think this is too early.

My personal advice is that things will not really have settled down until May/June of 2022. At least by then there should be enough people in the world vaccinated, which will give us herd immunity. There will be a bigger easing of restrictions and maybe even the dreaded mask will be no more. You have not been anywhere for 18 months, so keep calm, keep saving the money and go on the best “Revenge” holiday ever, next year.

Holidays for 2022 and 2023 are available for sale now, with most operators allowing you to cancel your holiday with no fee up to 60 days before departure. So why not take the plunge and make a reservation now, at least you will have something to look forward to, with complete security if you change your mind.

 

What’s selling now for 2022/2023

Get away from it all vacations; cruises to Arctic, Antarctic and Galapagos Islands on smaller, more intimate ships.

USA long weekends including New York, Boston, Chicago, Miami, Orlando, Los Angeles and San Francisco, with a lot of reservations in Business Class, combined with luxury hotels.

Destination resorts staying in villas rather than the main hotel in the Caribbean, Florida, South Africa and all over Europe.

Fergus Roche is the owner of Form Travel, the above piece is merely an opinion, but hopefully it will give you food for thought.

Form Travel specialise in Luxury holidays, our ethos is to be with you from start to finish. We don’t just throw all of your requests into a mixing computer and send you the results, we will plan the perfect vacation with what you want and not what a computer wants to give you.

For more information and to start your post Covid perfect vacation, why not contact us

Where can we go this Summer

Where do you think you will be able to go this Summer ?

 

 

How are things looking for a Summer Getaway and when do we think we will be able to get out of here ?. Unfortunately, the answer is nowhere at the moment, however we have to keep a positive mental attitude.

We need to believe that sometime soon we will all be packing, heading to the airport in our finest holiday attire, checking in for our flight and having a little drink in the bar, airside. Remember the excitement of being called for your flight, sitting into your seat, strapping in, drinks and food at 30,000 ft, dear god let it happen soon !

So, where looks likely to be a good bet ?, what countries are doing well with low Covid levels and advanced vaccination programmes ?. Here is our list of potential candidates, based not on a crystal ball, but on their case levels and numbers vaccinated. This list is all very well, but bear in mind we still need the go ahead from our government to get out of here. One thing at a time, heres where we “might” be able to get to.

USA

OK, not one you might have expected to be on the list, with their (still) horrendous daily infection and hospital numbers. However, Uncle Joe (the president) has said that every adult American should have had their first vaccination shot by the end of April. Nearly a third of all Americans have already received at least one dose of vaccine, so there is a great possibility of America opening up by this Summer.

Where will we go ?, the usual hotspots of Florida, California etc will still be on a lot of peoples lists and with the Theme Parks, Disney, Universal etc exercising safe post Covid practises they will be very popular. A lot of people will want to avoid contact with others, so road trips, cruise lines with smaller ships and renting villas rather than staying in hotels will start to become part of our new norm.

 

Anguilla

It takes a couple of flights to get here, the cost of some of their hotels can be quite eyewatering and if you are looking for entertainment for your kids, this may not be the place for you. However, the island is practically Covid free and they expect to have 70% of their population to have had at least their first dose of vaccine before the end of June.

So, if you managed to save some money during lockdown, by not having to commute and with no restaurants or pubs to go to, this might be the ideal “break the bank” destination for you.

 

 

Seychelles

With 50% of it’s population already vaccinated with at least one dose, this wonderful tropical honeymoon destination is calling out for people to visit. It’s ok, you don’t have to be on honeymoon to enjoy all it’s attractions, you can be honeymooners of any age. Accommodation choices are many and varied, not really suited for budget conscious travellers, but stunning none the less.

 

Malta

Grasping at straws a little here, Malta is technically still in partial lockdown, but then again so are we. The difference between Ireland and Malta is that nearly 40% of their population have already received at least one dose of vaccine. They plan to reopen to tourists from June, so we will keep an eye on that.

Assuming we reopen around the same time, there should be direct flights from Ireland and Malta is a very family focused, sunny and warm destination.

 

Maldives

All those beautiful, tropical islands crying out for visitors and we can’t get there (yet). With over 50% of their population having had at least one dose, the Maldives are powering ahead with their vaccination programme.

What can you say about the Maldives ; year round sunshine, incredible beaches, fabulous food, wonderful people and an incredible array of accommodation choices.

 

Israel

The worldwide king of the vaccination roll out, Israel seems to be on the winning side in the Covid battle. Over 60% of it’s population has already received at least their first dose of vaccine. Bars are open, restaurants are open, we just need to be able to get there.

There is so much to see and do in Israel, religious travel is a big part of their attraction, but they also have fabulous family orientated beach resorts and don’t forget the unforgettable experience of your first “float” in the Dead Sea.

 

So there’s six of the best possibilities for this year, assuming things keep going the way they are (writing this on 16Apr), we should be able to visit some, if not all of the above this year.

Let us know if we can help, or if you would like to receive more news and offers please sign up to our Newsletter here

 

Coming soon – worlds first space hotel

 

The Worlds first space hotel is to begin construction in low Earth orbit as early as 2025, complete with restaurants, cinemas (bet they wont show “Passengers” !) and rooms for up to 400 guests.
Experts from Orbital Assembly Corporation plan to build the inner spinning wheel using robots in low Earth orbit in 2025 and it will come equipped with restaurants, a cinema, spa and rooms for 400 people.

Developed by the Orbital Assembly Corporation (OAC), the Voyager Station could be operational as early as 2027, with the infrastructure built in orbit around the Earth.
The space station will be a large circle and rotate to generate artificial gravity that will be set at a similar level to the gravity found on the surface of the Moon.

Voyager Station’s hotel will include many of the features you might expect from a cruise ship, including themed restaurants, a health spa and a cinema.
It will feature a series of pods attached to the outside of the rotating ring and some of these pods could be sold to the likes of NASA and ESA for space research.
No details of cost to build the space station, or the cost of spending a night in the hotel have been revealed, although OAC say build costs are getting cheaper thanks to reusable launch vehicles like the SpaceX Falcon 9 and the future Starship.

The Voyager Class space station will be made up of a series of rings, with a number of ‘modules’ attached to the outermost of the rings.
Some of these 24 modules will be run by the Gateway Foundation and will be for things like crew quarters, air, water and power.
They will also include a gym, kitchen, restaurant, bar and other essential facilities for people due to be on the station longer term.
The other modules will be leased or sold to private companies and governments.

For example, people could buy one of the 20×12 metre modules for a private villa or multiple modules to create a hotel with spa, cinema and more.
Government agencies could use the station to house their own science module or as a training centre for astronauts preparing to go to Mars.
The idea of an orbiting space station build around a central, circular wheel goes back to the earliest days of space travel, in an idea by Wernher von Braun.
He was one of the architects of the NASA Apollo programme and in the 1950s proposed a wheel-shaped habitat spinning to create artificial gravity.
The concept for the Voyager station, which is a similar idea but on a much larger scale, first came about in 2012 with the launch of the Gateway Foundation.

Meetings and events reinvented for a new era

 

What does the future hold for meetings ?, will we ever be able to look another human being in the face again, or will it always be just another bloomin zoom call !

The hotels are certainly keen to get us all back as soon as possible and are going all out to make it as safe as possible, although it will look a lot different to how it looked before the pandemic.

Here’s a roundup of the programmes in place from the major hotel chains to keep delegates safe – from hybrid events, which combine in-person attendance and virtual participation, to the necessary safety measures such as temperature checks and testing procedures.

 

Accor

Last year Accor introduced its All Meet Well initiative at 135 hotels in its brand portfolio in Northern Europe. The meetings and events are run according to the group’s Allsafe cleanliness programme, with features including:

  • Daily cleaning during evenings and lunch breaks, including disinfecting light switches, door handles, chairs, tables, hangers and consoles

 

  • Vacuum cleaners equipped with HEPA filters

 

  • Cleaning checklists for event organisers prior to meetings taking place

In April 2021, the group will launch ‘All Connect’, a new hybrid meetings concept powered by Microsoft Teams technology. The initiative will allow corporate customers and meeting planners around the world to combine “physical in-hotel meetings with virtual interactions across multiple locations”. The concept focuses primarily on smaller meetings of eight to 50 participants, and meetings will take place on the Microsoft Teams platform.

Hilton

The group has extended its cleaning protocols to event experiences, calling it Hilton Eventready with Cleanstay. The key features include:

  • Room seals, sanitising stations and a room checklist

 

  • Flexible pricing, space options and contract terms

 

  • Simplified agreements for small meetings

 

  • A playbook offering guidance and resources to plan meetings

 

  • Physical distancing meal service

 

  • Dedicated team members to provide assistance to event planners

 

The group also recently introduced a set of solutions to help event planners organise hybrid meetings at participating hotels around the world. The “hybrid ready” hotels include seamless

connectivity, a playbook offering advice on planning this kind of event, and expertise from dedicated team members.

Select hotels will also have Presentation Stages: pre-built stages which are equipped with broadcast technology and staging equipment to record and/or broadcast a high-quality online event. This currently only applies to Conrad Fort Lauderdale Beach, Hilton Atlanta, Hilton Anatole, Hilton Denver, and The Beverly Hilton, but is set to be rolled out across Europe, Middle East and Africa by the end of the year. Properties equipped with such event technology will accommodate between two to six onsite presenters and up to 50 in-person attendees.

 

 

Hyatt

 

Hyatt is allowing meetings to simultaneously take place across various properties in Asia Pacific, Europe and the Middle East through a hybrid format. Content can be broadcast to meeting rooms across multiple hotels, allowing attendees around the world to safely connect and engage.

Each location can house 15 attendees, and features include wireless internet, a dynamic device with multiple built-in cameras and microphones, a video monitor, and two flipcharts.

The meetings and events abide by Hyatt’s Global Care and Cleanliness Commitment, with features including:

 

  • Sanitisation of meeting rooms before and after use

 

  • Hand sanitiser stations and ‘care stations’ with PPE

 

  • Signage to remind guests of social distancing

 

  • Increased usage of linen-less tables where possible

 

  • Sanitisation and disinfection of AV equipment between uses

 

  • Pre-packaged food items, and buffets with plexiglass coverings and staff to serve hot dishes

IHG Hotels and Resorts

The hotel group is applying its Way of Clean programme to its meetings and events offerings. Key features include:

  • Deep and more frequent cleaning of meeting and event spaces

 

  • Ample hand sanitiser stations

 

  • Socially-distanced seating and adjusted room layouts

 

  • Guidance on management of guest flow

 

  • Single-serve and pre-packaged meal options

 

 

 

 

 

Marriott

Marriott launched a ‘Connect with Confidence’ programme last year, which includes enhanced sanitation guidelines, new operational training for associates, and increased use of conference technologies. Hotel teams will consult with clients to review new practices including:

  • More frequent cleaning in high traffic areas and during breaks

 

  • Hand sanitiser stations

 

  • Social distancing of attendees

 

  • Contactless registration

 

  • Touchless payment options via Marriott’s Meeting Services app

 

  • Removal of non-essential items such as linens, pre-set plates and glassware

 

  • Pre-packaged, grab-and-go or plated meals, and modified buffets

 

  • Sanitised AV equipment

 

  • Live streaming support to facilitate hybrid meetings with virtual attendees

The Marriott Bonvoy Events team has also created a series of physically distant floor plans to help event planners visualise room configurations.

As part of the group’s ‘Connect with Confidence’ programme, Marriott is also offering Covid-19 tests to meetings customers at selected properties in the US. This can either be self-administered by the guest prior to travel, or done by a third-party testing provider on site at the hotel.

Additionally, there will be daily and/or pre-arrival health screening questions via a dedicated mobile app, and daily temperature checks to enter the event area. The initiative is currently active at Marriott’s Gaylord Hotels in Florida, Tennessee, Texas and Colorado, with plans to roll it out to certain other Marriott branded hotels in the US.

Radisson Hotel Group

The group has partnered with certification company SGS to create a ten-step protocol for meetings and events spaces in its worldwide locations. Guests will have their personal belongings safely handled in designated areas, while stationary items will be placed in a “disinfect box” after events. Further features include:

  • Sanitising stations

 

  • Increased cleaning and disinfection

 

  • Improved air circulation processes

 

  • Door hangings detailing the cleaning and disinfection information

 

  • Frequent cleaning and disinfection of coffee machines

A hotel event manager will also be on hand to assist with requests via a device. The protocols are adapted to local requirements and recommendations based on the location of the hotel.

 

Wyndham Hotel Group

To protect planners and attendees, the group has implemented social distancing measures and reconfigured meeting rooms, with increased signage. Additional features include:

  • All F&B service complying with local guidelines and regulations from health organisations, with recommendations that food is served by a waiter in individual portions

 

  • Meeting spaces undergoing more frequent cleaning and disinfecting using Ecolab products

 

  • Meeting rooms at many hotels equipped with technology for virtual attendance

 

  • Tissues and hand sanitiser provided for all delegates, and pedal-operated lidded bins to collect used tissues

 

  • Surgical masks to be made available to anyone who develops respiratory symptoms

Depending on local regulations, some hotels will also include temperature screening. Where possible, the hotels will renovate indoor air by opening it up to outdoors to make sure it’s well ventilated.

 

For information on these hotels or any other hotel or meeting enquiry you may have, please get in touch with us using the contact form on the website.

Whats life like in the skies in our Covid era

Flight service manager Ellie Hosgood in a recent interview with the Daily Mail let us know how life as a flight attendant has changed since the advent of Covid.

The signature Vivienne Westwood look is out, dressing like a surgeon is in.

We caught up with a stewardess from Virgin Atlantic for some insight into how different life in the skies is at the moment, and she revealed that at times it feels ‘like something out of a movie’.

And it’s not just because she sometimes has to cover her Westwood-designed uniform with PPE.

Ellie (pictured) revealed that some countries, such as India, require crew to wear full PPE

Flight Service Manager Ellie Hosgood, 37, reveals how colleagues have retrained as Covid testers, that she sometimes flies to the other side of the world and back without getting off the plane (but does get to sleep in business class) and that the pandemic has led to an even closer bond between crew members.

They are classed as key workers and crew Dreamliners and Airbus A350s undertaking important cargo missions and providing connectivity for customers for whom travel is legal – and essential.

Reporting for duty

In the UK, Ellie’s day starts at Heathrow’s Terminal 3.

She said: ‘Nowadays no passengers are travelling through. The terminal is currently closed and will reopen once travel reopens at scale, but in the meantime, we have repurposed our Upper Class Wing as our own Covid testing centre for cabin crew and pilots.

‘We visit the empty terminal before departure where we’re greeted by a small team of crew who have retrained as Covid testers. Here, we get tested before every flight and wait for our negative test result before we head over to Terminal 2 where Virgin Atlantic is temporarily flying from.

‘Walking through a deserted terminal is really strange, but it makes me even more excited to welcome more customers onboard our planes in the future.’

Boarding

Before boarding, the aircraft is given a virus-zapping cleanse.

Ellie, who has been with Virgin Atlantic for 18 years, said: ‘Before we board the aircraft, it undergoes rigorous cleaning where every surface is wiped down and a process called ‘fogging’ takes place. This is where the aircraft is cleaned with a hospital-grade spray to ensure 99.9 per cent of any potential bacteria or viruses are killed. This is done before every departure at all airports we operate from, which helps reassure us as much as it does our customers.

‘We must wear a mask as soon as we’re in the airport, and we wear them throughout our flight. This is definitely a challenge as it makes communicating with our customers a little difficult. Virgin Atlantic crew are renowned for their warm smiles and welcoming personalities, but now our passengers can’t see our faces!

‘I have really worked on conveying my emotions through my eyes and my mannerisms, whilst also listening very closely as it can be hard to hear through the masks over the noise of the engines.’

Ellie, who lives in Pullborough, West Sussex, revealed that for some flights her look is more medical than flight attendant.

She said: ‘For some destinations, such as India, we have to wear full PPE for boarding, which is definitely a change from our signature Vivienne Westwood look!’

Before passengers board, the crew discuss the travel rules in place for their destination.

Ellie said: ‘We do our preflight briefing onboard the aircraft, talking about the flight ahead, any special requirements for the flight and the processes and procedures in the destination we’re flying to. Each destination has different guidance that changes all the time, so we need to be sure the crew are all aware and confident of the restrictions. We then welcome customers onboard. The boarding process has changed slightly, and we request customers board the aircraft in smaller groups, to limit social contact as much as possible.

‘We usually hand out in-flight packs that contain toothpaste and socks, but we have also introduced a health pack for all customers that contains medical-grade face masks, anti-bacterial wipes and hand sanitiser. Customers are required to wear face masks throughout the flight, and we provide wipes and santiser for their own comfort and peace of mind throughout the journey. Feedback from customers on how we keep them safe and healthy throughout the journey with us has been very positive.’

Once the flight is underway, Ellie and her team offer a pared-down service, but there’s still free booze.

Ellie said: ‘Since the Covid pandemic struck, we’ve totally redesigned our meal services to help keep our customers and us safe. As a temporary measure, we’re now offering a simplified hot meal service which reduces the amount of contact we have with our passengers, which many have said they find reassuring.

‘We keep updating our tasty food offering and we’re still offering our customer’s favourite Eric Lanlard afternoon tea alongside complimentary alcohol in all cabins.’

The meal service isn’t the only thing that’s changed. The flights are now often filled with passengers experiencing very difficult emotional situations, so the crews have had to recalibrate their interactions.

Ellie explained: ‘We’ve moved from taking people on holidays of a lifetime to welcoming people who are travelling for essential and often really emotive reasons, particularly if they’re returning home to visit a sick loved one.

‘Our crew have been phenomenal in recognising all the unique situations people are finding themselves in. The care and attention I’ve seen has been remarkable and I truly believe these customers will remember us for a long time. It’s these connections that have really kept us going throughout the pandemic.’

Instagram moments on hold

The crew have also had to adapt to their downtime being less glamorous and adventurous. And sometimes flying cargo-only operations that mean remaining on the plane at the destination before returning a few hours later.

Ellie said: ‘Sadly, cycling across the Golden Gate Bridge, trips to the Taj Mahal and shopping in New York are distant memories for now, as in some destinations we’re required to stay in our hotel or even in our rooms. It’s a strange feeling and often seems like something from a movie.

‘However, we’re an adaptable bunch and these new experiences create such a unique, strong bond between us all. It’s also given me a new appreciation for my job and seeing the world. I can’t wait to be able to explore again, especially our new destinations of Saint Vincent and the Grenadines and Pakistan.

Our cargo flights

‘One thing that is completely new since the Covid pandemic hit is that on some flights, we may not have any passengers at all. Our cargo operation has increased significantly in the past year, and to many destinations we’re operating cargo-only services. We operate as one or two cabin crew members onboard for safety reasons. We have also operated some special charters for the Department of Health and Social Care carrying essential PPE and medical equipment and we even received special dispensation from the CAA to carry this precious cargo in the cabins.

‘Seeing swathes of boxes in place of smiling passengers definitely feels odd, but it’s a real privilege to know we’re supporting the NHS front lines by bringing vital medical supplies home.

‘We’re used to long flight times, but some of our cargo journeys are now classed as “ultra-long-haul”, which means we fly to the other side of the world, pick up vital cargo and fly home again without getting off the plane.’

Ellie said that she had crewed cargo flights to Shanghai and Hong Kong, which took around 11 hours, spent two to three hours on the ground inside the plane, then flown back.

These flights, ‘the result of some innovative thinking across the business’ are ‘helping us play our part in the fight against the pandemic’, said Ellie.

They’re usually crewed by two attendants who monitor the cabin, the cargo in the cabin, the galleys and the toilets, and who check in on the pilots.

Ellie added: ‘The return sector is then for sleep and it’s always a privilege to bed down in one of our Upper Class suites.

During these ultra-long flights we get to see the sunrise and sunset twice, which always feels quite special.’

Corneel Koster, Chief Customer and Operations Officer, Virgin Atlantic, commented: ‘I’m so proud of our cabin crew who have adapted effortlessly to a much-changed operation and to the rigorous, multi-layered health and safety measures we’ve implemented throughout the last year. From the beginning, our absolute focus has been to ensure all our customers fly safe and fly well and our onboard teams have played a vital role in making this happen, doing so with that signature Virgin Atlantic flair we’re famous for, albeit from behind a face mask!’

 

Star Wars Galactic Starcruiser Hotel

No, its not a scene from one of the Star Wars movies, this is the “Halcyon”, a glamorous Starcruiser, known for exotic expeditions in a galaxy far, far away.

Progress continues to be made at Walt Disney World’s highly-anticipated Star Wars: Galactic Starcruiser Hotel.

Transporting guests to the Star Wars Universe, the themed-rooms feature virtual windows providing a look out in to space. It’s all part of an immersive experience that goes beyond the décor in the guestroom.

Guests will live aboard the Halcyon starship for a two-day, two-night stay, where they will interact with characters and become an active participant in immersive adventures.

Their journey begins at the Galactic Starcruiser Terminal at Walt Disney World, where a launch pod will blast off, taking them to the ship’s location in space. When the Launch Pod docks and the door of the Halcyon opens, guests will step into the ship’s main deck Atrium.

There will be special lightsaber training activities, an area where they can learn how to operate the ship’s navigation and defences with assistance from crewmembers, and visits to Batuu, Disney Hollywood Studio’s Star Wars: Galaxy’s Edge.

Other areas within the ship include the Engineering Room, where guests can sneak into a crew-only area of the ship and discover the inner workings.

In February, before the pandemic turned the world upside down, it was announced that reservations would open later this year. The hotel is still expected to open in 2021. Watch this space

Viking Cruises installs first Covid-19 PCR Testing Laboratory at Sea

Viking Cruises, constantly voted “Best Luxury Cruise Line” and “Best Ocean Cruise Line” in the world have taken the unparalleled step of installing the first Covid-19 PCR Testing Laboratory at Sea.

Last Friday the U.S. Centers for Disease Control (CDC) issued an order detailing a phased in plan for cruising to return. One of the CDC’s requirements is that cruise lines develop their own PCR COVID-19 testing capability. Turns out there’s at least one line that’s already done that.

Viking Cruises on Nov. 2 said it has completed installation of the first full-scale PCR laboratory at sea onboard the Viking Star. This new onboard facility, which Viking says is an industry first, allows for unprecedented testing capacity in the cruise industry, enabling Viking to conduct PCR testing of all crew members and guests with a non-invasive saliva test. The laboratory has enough capacity for daily testing of every crew member and guest, which provides flexibility to respond to COVID-19 prevalence levels around the world.

This first laboratory has been installed on Viking Star, the 930-guest oceangoing vessel. It will undergo a series of extensive tests to ensure the procedures and protocols that have been designed are fully effective.

Viking will be demonstrating the PCR laboratory, as well as new design and operating procedures, when the Viking Star comes to Oslo, Norway in mid-November.

If you need any information or help planning a cruise on Viking, or any other cruise line, and you would like to talk to one of our experts, please let us know here

For full information on the Viking difference, take a look